There will be a full refund for any cooling unit purchased from RV Cooling Unit Warehouse, if it fails to preform as we have stated. RV Cooling Unit Warehouse will NOT be responsible for the return shipping cost if the customer orders the wrong unit or changes mind. Please email me if you have any question about what model you need before you place an order to prevent ordering the wrong model.
If customer orders a cooling unit in error, the shipping back to correct and the return shipping must be paid pior the return of the correct unit. Please double check your model number before you order, DO NOT ASSUME. Any shipping will be based on the true shipping cost and not based on the special ship price advertized. We help with shipping on all units, even if you paid $35 to $45 shipping on certain model the true shipping of those unit could be as much as $150 or over $200 for a truck freight unit. If we made the error, we cover the cost both way, YOU make the error you cover the cost both ways.
All refunds or rebates will ONLY be issued after the cooling unit coils are returned and received back to stock.
For Alaska and Canada Customers, special shipping requirements they must either choose the default shipping or click the options to confirm shipping location of either to a USA address(default) or a Canada ship to address. All Alaska and Canada locations, for warranty it's the customers responiblity to pay all shipping cost for a warranty repalcement.
All RV cooling units carry a 3 years replacement for any cooling problem and a limited 5 year replacment for leaks pro-rated, also will have the option for an extended warranty for 10 years. This does not apply to the ACDC models.
All returns, other than core returns, for a refund must be in writing and emailed sent prior to any refunds.
Be sure you have confirmed model number of your refrigerator and that a cooling unit is the cause of a none cooling refrigerator. Do not assume the cooling unit is the probelm and order a replacement cooling unit, only to find out another part was the problem of none cooling.
Any shipment to Canada or Alaska do not qualify for the special UPS or Truck Freight shipping or return shipping.
Warranty details
All cooling units individualy tested & inspected to insure top performance. These remanufactured RV cooling units sold through
RV Cooling Unit Warehouse
are sold at warehouse wholesale prices directly to you as a "Do it Yourself project" so any or all labor cost that are incured by having a dealer or any one to install or swap out the cooling unit will be the responsibilty of the buyer. Due to having units returned that were either not installed correctly or the incorrect heat source, air flow, thermostat, or shipping damage. Should your unit be diagnosed as faulty by the seller, your unit will be promplty replaced, but the labor reimbursment will not be sent out till unit has been returned and inspected.
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Brand-new cooling unit Warranty covers:
Side by Side Dometics & 4 Door Norcolds are 90 days labor,Cooling Unit Part, and Shipping---After 90 Days, Part and Shipping only.
Labor amount paid: $50/hr x 4/hr=$200.
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Standard size Dometic & Norcold 90 Days Labor, Cooling Unit Part, and Shipping. After 90 Days Parts and shipping Only.
Labor amount paid:$30/hr x 2/hr=$60.